polarhome.com FAQ :
HOWTO | |
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polarhome.com FAQ : HOWTO :
... create an account | |
1. go to http://www.polarhome.com/service/shell/ 2. choose your desired operating system 3. click on the OS icon 4. fill out the form - please use real e-mail address to minimize problems later on 5. wait about 5 minutes 6. try to access your account by pop3 or imap protocols or http://hostname.polarhome.com:port/~username/
In order to gain shell access read FAQ http://www.polarhome.com/faq/cache/76.html | |
polarhome.com FAQ : HOWTO :
... create a mailing list | |
1. go to http://www.polarhome.com/service/mailman/ 2. choose create 3. fill out the form 4. you should get an e-mail from mailman with administartion details faq | |
polarhome.com FAQ : HOWTO :
... upgrade to shell | |
Please read this FAQ about polarhome policy - http://www.polarhome.com/service/policy.html
faq | |
polarhome.com FAQ : HOWTO :
... get help | |
1. if you have some software, program related problem first please read the software's manual 2. try to find answer in this FAQ (maybe it is a polarhome specific problem) 3. try to get help in polarhome manuals at http://www.polarhome.com/service/manual/ or on the respective system /doc /manual subdirectories 4. check if there is some polarhome mailing list that cover your problem, as MySQL, PostgreSQL, security etc - search the archive 5. Search the interenet for answers. 6. Ask your question on the forum http://www.polarhome.com/forum/ 7. If does not help anything send an email to support@polarhome.com
Service abuse related issues send to abuse@polarhome.com | |
polarhome.com FAQ : HOWTO :
... setup system eggdrop | |
1. Read the documentation at http://www.polarhome.com/service/manual/eggdrop/
or at /home/e/eggdrop/doc2. Create/edit one config file 3. Check that ports and bot names are uniqe in eggdrop home dir. 4. Change to /home/e/eggdrop (eggdrop home directory) 5. Start eggdrop with your config file as ./eggdrop -m /home/m/me/my_config.conf
Eventually you may submit a cron job to use modified chkbot as: | |
polarhome.com FAQ : HOWTO :
... create database account | |
If you created your ftp account on some polarhome system that does support MySQL after 2002.05.14 - it will be automatically created and details posted to your polarhome e-mail address (as username@solaris.polarhome.com).
You can feach this mail by POP3 or IMAP protols or read directly if you have shell access. Otherwise you have to send an request to mysql@polarhome.com or postgres@polarhome.com please include your username and polarhome hostname faq | |
polarhome.com FAQ : HOWTO :
... loose an account | |
In any case of malicious activity polarhome will close your shell access on all your accounts. Malicious activity could be: - portscan - remote attack - downloading files from polarhome for remote attack - SYN attack - mailbombs - ping with huge packets - bandwith attack - irc banditizm, flood etc. - and all other that can be dangerous for polarhome or any other remote host faq | |
polarhome.com FAQ : HOWTO :
... become an administartor/developer | |
It is described in announce mail at
http://www.polarhome.com/pipermail/polarhome/2002q2/000030.html
faq | |
polarhome.com FAQ : HOWTO :
... change account password | |
If you have shell access, the on Unix like systems command passwd changes the password. On OpenVMS SET PASS will guide you through password change. If you do not have shell access, then use http://www.polarhome.com/service/admin/ link to manage your ftp and MySQL accounts - otherwise support@polarhome.com can always help you. - You have to send your request from the e-mail address that you registered. - Always quote your username and hostname
Please note: that it might happened, that your password is right, but you do not access the right host. More info under http://www.polarhome.com/service/shell/ports.html | |
polarhome.com FAQ : HOWTO :
... read mail | |
You can ether set up your mail client as it is described in http://www.polarhome.com/service/ports.html
or read through web/wap interface http://www.polarhome.com/horde/ You can also read your mail directly on the host - in telnet/ssh session using mail, pine or mutt.
Usermin mail module is installed as well. | |
polarhome.com FAQ : HOWTO :
... download files for template accounts | |
Go to http://www.polarhome.com/service/admin/ - Admin page
Under Usermin tool - choose your host and log in with your username and password. When you are logged in - under Applications /Upload and Download you will be able to browse and download files.
Choose (better write in) your home directory: /home/first_letter/username/offline/
Earlier ftp account's public_html directory is preserved in compressed tar.gz format under offline subdirectory: public_html.tar.gz
This file will be preserved a while, and IT IS POSSIBLE TO RECOVER in case user decides to use polarhome.com services as a registered user. More about policy in http://www.polarhome.com/service/policy.html faq | |
polarhome.com FAQ : HOWTO :
... change MySQL password | |
Every host has installed phpMyAdmin that will allow you to change MySQL database password. Find correct phpMyAdmin links in admin page http://www.polarhome.com/service/admin/ faq | |
polarhome.com FAQ : HOWTO :
... access polarhome hosts | |
Please follow detailed description in http://www.polarhome.com/service/ports.html
faq | |
polarhome.com FAQ : HOWTO :
... report abuse | |
If you find any type of abuse at polarhome.com or from polarhome.com please send a mail to abuse@polarhome.com
You may also send a fax to +1 772 325 8221 All abuse reports are handled confidentaly and immediately with highest priority. faq | |
polarhome.com FAQ : HOWTO :
... close/delete polarhome account | |
There is no account deletion form. polarhome.com accounts can be closed on two ways:
1. accounts that are not used are deleted, purged by time if there are not active. There is no exact inactivity time, but inactive account are purged when host resources are overloaded - but at least one year the accounts are kept.
2. send a request to support@polarhome.com to close the account. In this case the account will be removed manually.
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