Please use http://www.polarhome.com/service/network/net-finger.html - finger service to query your host for your username in order to get exact information about your account status.

- if account does not exist - your account has not been created ot it is deleted
- if account has shell: /bin/nologin - you account exists but you do not have shell access
- if shell is any other: you account is fully functional.
faq